When a Measure Becomes a Target…
August 17, 2021 by Stacey Barr | Leave a Comment
Goodhart’s Law states that when a measure becomes a target, it ceases to be a good measure. Is that really true? (more…)
Filed Under: Uncategorized
KPI Benchmarking For Performance Improvement
January 19, 2021 by Stacey Barr | Leave a Comment
Industry benchmarking is popular, but it's hard to find good benchmarks. Here's why, and what the new role of benchmarking should be in performance improvement. (more…)
Filed Under: Improving Performance, Setting Performance Targets
5 Situations When Shifting KPI Goalposts Is Okay
August 18, 2020 by Stacey Barr | Leave a Comment
When KPI targets are continually missed, when can they be reassessed without being accused of shifting the goalposts? (more…)
Filed Under: Improving Performance, Setting Performance Targets
Quotas Are The Lowest Form of KPI Target
May 21, 2019 by Stacey Barr | Leave a Comment
Quotas make us chase numbers as a substitute for fixing problems. That's the opposite of what good performance measurement should do. (more…)
Filed Under: Setting Performance Targets
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Brisbane Qld 4000,
Australia
167 Eagle Street,
Brisbane Qld 4000,
Australia
Stacey Barr Pty Ltd
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Director: Stacey Barr
ACN: 129953635
Director: Stacey Barr
