What Is Evidence-Based Leadership?by Stacey Barr |
“Business decisions, as many of our colleagues in business and your own experience can attest, are frequently based on hope or fear, what others seem to be doing, what senior leaders have done and believe has worked in the past, and their dearly held ideologies – in short, on lots of things other than the facts… If doctors practiced medicine the way many companies practice management, there would be far more sick and dead patients, and many more doctors would be in jail.”
This is what authors Jeffrey Pfeffer and Robert I. Sutton say in their landmark book, Hard Facts, Dangerous Half-truths and Total Nonsense.
Evidence-based medicine is where these ideas of evidence-based management and evidence-based leadership find their roots. Medicine is (thankfully) based on science. So why would there be any need to start talking about evidence-based medicine? Aren’t doctors already making evidence-based decisions? In the late 1960s, a few doctors asked this question, and came to the chilling realisation that no, it was expert-based medicine that was being practised.
For example, in the early 1970s, Iain Chalmers, who would become one of the leaders of the evidence-based medicine movement, researched perinatal epidemiology. He searched for evidence that would support the rising rate of interventions in pregnancy and childbirth. And he found none. So over the coming decades, more doctors joined the evidence-based medicine movement. Not everyone supported it, particularly “middle-level guys who were used to making pronouncements”, in the words of David Sackett, dubbed the father of evidence-based medicine . But it quickly became popular, with the growing support of doctors who were more focused on learning and improving, and of nurses not too long afterwards.
Using evidence to make better decisions and get better outcomes is not specific to medicine. Medicine is just a context. Management is another context for evidence-based practice. The Harvard Business Review began publishing articles on evidence-based management in the mid 2000s, largely triggered by the publishing of Pfeffer’s and Sutton’s book. These authors coined the definition of evidence-based management:
“Evidence-based management proceeds from the premise that using better, deeper logic and employing facts to the extent possible permits leaders to do their jobs better. Evidence-based management is based on the belief that facing the hard facts about what works and what doesn’t, understanding the dangerous half-truths that constitute so much conventional wisdom about management, and rejecting the total nonsense that too often passes for sound advice will help organizations perform better.”
The Centre for Evidence-Based Management (CEBMa) take this definition of evidence-based management further, with a very comprehensive definition of this term :
“Evidence-based practice is about making decisions through conscientious, explicit and judicious use of the best available evidence from multiple sources by:
Asking: translating a practical issue or problem into an answerable question
Acquiring: systematically searching for and retrieving the evidence
Appraising: critically judging the trustworthiness and relevance of the evidence
Aggregating: weighing and pulling together the evidence
Applying: incorporating the evidence in the decision-making process
Assessing: evaluating the outcome of the decision taken
to increase the likelihood of a favorable outcome.”
We practice evidence-based management to increase the likelihood of favourable outcomes from the organisation we’re managing. Performing better is what all leaders want from their organisations. It makes so much sense that if we want something to be better, we should also want to find the way that will work, that will lead to the favourable outcome we seek.
Evidence-based leadership is the application of evidence-based management at the most strategic level in an organisation. It has to be practised by all of the senior leadership team, including the CEO and board members. It it isn’t, then evidence-based management at lower levels won’t be enough to improve or prove the success of an organisation in fulfilling its mission and reaching its vision. It won’t happen quickly enough or comprehensively enough without the organisation’s most senior leaders practising it and holding the space for everyone else to practice it too.
 Smith, Richard, and Rennie, Drummond, “Evidence based medicine—an oral history”, BMJ, January 2014
What do you think gets in the way of evidence-based leadership being successfully practiced in organisations today?
Business decisions or any decisions have to based on evidence.
A good decision is defined by some as the point where Economics [costs ], Technology [ ease of doing it] and Psychology [how we feel about it] meet. If a decision makers is biased in any one direction, then s/he tends to gather evidence which supports his bias. e.g.
A worshiper of technology will gather evidence about an ERP package which will show how companies have improved profits and customer experience and suppress evidence where ERP failed because the company employees were scared of losing their jobs when the ERP came in.
There is a superb quote from Upton Sinclair which sums up cases where evidence based leadership does not work:
“It is difficult to get a man to understand something, when his salary/income depends on his not understanding it.”
Keep up the great work, Stacey!
As Vikas said above, people tend to seek evidence to support their bias. Some people also will seek to apply their supposedly ‘expert knowledge’ when they are unsure about how to identify and/or deal with the variables associated with evidence based decision making.
It will remain critically important that the management team consistently enable and encourage the application of evidence based processes so that it gradually becomes ‘the way we work here’. That is when real understanding, innovation and progress begins.
We need KPI’s for evidence based progress!
Great topic, keep it up
I would assume that the authors studied Shewhart and Deming because they gave the world a very practical evidence-based management tool in the PDSA cycle
I am new to this concept. As I understand it-evidence-based management is looking for what will make an organization function successfully under an identified type of leadership. Is the way to evaluate this process through the accomplishing of process and procedures?
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