4 Stars -- Interpreting data is about the patterns, not the points This is not a book for people looking for the technical detail of data analysis or statistical process control. The pearl in this book is the message that interpreting your data (such as KPIs or performance measures) is about looking at patterns, not at individual points. It's a book that can...

Data quality worries most users of performance measures. There is an obscene number of reported measures that only generate dialogue about how unreliable the underlying data is, rather than how performance can be improved.

One of the trickiest KPIs to analyse, interpret and use are those that have a seasonal or cyclical pattern. Can you make these KPIs reveal their insights about how to improve performance, without getting drowned out in the seasonal variation? Yes you can!

Statistical thinking is not so much about having knowledge of and being able to apply statistical techniques. It’s NOT about knowing how to perform a regression analysis or knowing the formula for putting a trend line through a time series.

IN THIS EPISODE: Feature: 5 Steps For a Fast Performance Dashboard. Q&A: Should dashboards be used only for KPIs that can be reported on daily or weekly? Quick Tip: A review of KPI Dashboard.

IN THIS EPISODE: Article: 3 Things You Need On Every KPI Graph. Q&A: How to get Executives understanding different methods of reporting performance results. Quick Tip: How to choose the right graph type for your KPI or performance information.

Do you have these 3 essential things on your KPI graphs in your dashboard? If not, you're misinterpreting your performance measure signals. (more…)

Are you still measuring performance results annually? And do you wonder why people aren't really getting much value from measuring performance? (more…)

STACEY: Doug Hubbard, of Hubbard Decision Research, is an internationally recognized expert in the field of IT value, with over 18 years experience in IT management consulting including 10 years experience specifically in teaching organizations to use his AIE (Applied Information Economics) method. But today I'm talking to him about the challenge of getting practical measures w...

We all love a chart or graphs that tells us how things are trending. And while there are lots of ways explore trends (or changes over time) in performance results, one of the most commonly used is the moving or rolling average. Are you using these? If so, you might want to find out why your interpre...