One of the hardest challenges in implementing better KPIs and measurement into an organisation is engaging the leaders and managers to care about measuring what matters.

Author of "Key Performance Indicators"

Overview:

You already know that I specialise in the nitty-gritty steps of the performance measurement process (like how to design meaningful measures), but having the measurement techniques is just one part of a successful performance measurement implementation. You also need to understand that setting up a performance measurem...

Author of "Show Me the Numbers" and "Information Dashboard Design".

Overview:

When I found Stephen Few's book "Information Dashboard Design" I was really impressed, and wanted to share this gem with you. Stephen speaks of dashboard design in our language - the language of people that use dashboards. And armed with his insights and examples, we can help our ...

Author of "How to Measure Anything".

Overview:

It was fantastic to interview Doug Hubbard about the topic of his newly released book "How to Measure Anything"!