Good KPIs don't come from a technical system and cannot be built in a 90-day project. You'll never get great KPIs until you start working on the culture too. (more…)
Performance measurement mastery is like anything else - how long it takes depends on the step of Performance Measurement Maturity you're starting from. (more…)
Performance measurement is like anything else - it takes time for an organisation to master it. How far on the journey to measurement mastery is your organisation? (more…)