Every KPI or performance measure linked to your strategy will have a performance gap. Find out what it is, how to calculate it, and what to do with it. (more…)
Filed Under: Getting Buy-in, Improving Performance, Setting Performance Targets
The simple secret to prioritising the KPIs that need your attention is to monitor the size and direction of the gap between current performance and targets. (more…)
Filed Under: Interpreting Performance Results
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