To stop people from gaming KPIs and sub-optimising performance, we need to balance their focus on both the numbers and their purpose. (more…)
Filed Under: Uncategorized
When the owners of a KPI are not the owners of the KPI's data, here are five ways to make sure the data owners deliver. (more…)
Filed Under: Data Collection and Integrity, Getting Buy-in
In an organisation that has a very broad geographic spread, how can we easily and quickly get remote teams engaged in developing KPIs they feel ownership of? (more…)
Filed Under: Cascading Strategy, Getting Buy-in, Performance Culture
Teams reach performance excellence much sooner by increasing their engagement in measuring before increasing the sophistication of what they measure. (more&hellip...
Filed Under: Getting Buy-in, Getting Executive Support
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