People can feel very threatened by performance measures, when they feel the measures are judging them personally. That's the topic of this Harvard ManageMentor video with Stacey Barr.

IN THIS EPISODE: Article: How to Rebut 3 Common Objections to Measuring Performance. Q&A: Does linking salaries and rewards to performance change people’s attitudes and behaviour to ensure effectiveness? Quick Tip: What to do when you don't have the buy-in to start measuring performance.

Our typical approaches to get people to buy into performance measures or KPIs don't work very well. How do you get more KPI ownership then? (more…)...

For over a year Michelle and the Strategy Team worked to find a set of performance measures their Executive Directors would accept. The Executive Directors hated those measures. Could the Strategy Team ever come up with measures their leaders would accept?