The Results Map is the best foundation to measure what matters across the entire organisation, meaningfully, logically, and systemically. (more…)

Is PuMP's Results Map a better tool to design strategic and operational goals? The answer might surprise you. (more…)

KPI alignment is critical for successful strategy execution and lasting performance improvement. What exactly should KPIs align with, and why? (more…)

Performance measurement is a process. And when the steps of that process work well, like PuMP, we can easily create great KPIs. (more…)

Whether it's community development, environmental protection, or human rights, non-profits exist to make an impact. But are non-profit outcomes measurable in any meaningful way? (more…)

Quality is a vague concept, which makes it hard to measure directly. Here are 5 steps to more easily measure the quality of anything. (more…)

Evidence-based leadership is not about how to lead. It's about what to give your attention to as you lead, and what you're leading your organisation to. It's not about how to communicate or inspire or direct or engage. It's about how to use all these attributes to lead your organisation to high-performance.

Meaningful KPIs are quantifiable, able to be monitored over time, and are direct evidence of the goals they measure. This practical study of 50 organisations reveals just how many organisations do (or don't!) have KPIs that are meaningful.