Measuring performance isn't about ticking boxes to say you've implemented your strategy. It's much more about continually improving the results that are currently most important to your organisation's success. So when you find resistance to performance measurement, often it's because there isn't a continuous improvement philosophy.




Work stress, projects behind schedule, and low productivity are all symptoms of an underlying problem with workload variability. You'll feel it as some months you can't get the important things even started, and other months you're pushing productivity past the redline. The solution lies in measuring the variation in workload, and not just the amount of it.






The following case study is an excerpt from my book, Practical Performance Measurement: Using the PuMP Blueprint for Fast, Easy and Engaging KPIs. It's about how a team in the Federal Aviation Administration in the United States used a simple performance measure to dramatically reduce waste in one ...


Not much has changed over the past 20 years, since the Balanced Scorecard threw a big spotlight on performance measurement. People still don't measure performance well enough, despite all the helpful frameworks that have come into being. Personally, I've noticed that people still have the same old struggles in measuring what matters. What should we really be aiming for in performance measuremen...


Upcoming KPI Training


Our next PuMP Performance Measure Blueprint Workshops include:

>> Canberra, Australia, 2-4 Sep 2020

>> London, United Kingdom, 23-24 Sep 2020

>> Canada, Online Interactive, 5-16 Oct 2020

>> Sydney, Australia, 14-16 Oct 2020

>> Vancouver, Canada, 21-23 Oct 2020

>> London, United Kingdom, 2-3 Dec 2020

Register for the next PuMP Blueprint Workshop near you

Stacey's Books


Prove It! How to Create a High-Performance Culture and Measurable Success, book by Stacey Barr

Order Prove It! here.

Practical Performance Measurement: Using the PuMP Blueprint For Fast, Easy, And Engaging KPIs, book by Stacey Barr

Order Practical Performance Measurement here.

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