3 Traps of KPIs You Didn’t Design Yourself
June 1, 2021 by Stacey Barr | Leave a CommentOne of the shortcuts we take with performance measurement is to adopt KPIs that already exist somewhere. But these shortcuts come with traps. (more…)
One of the shortcuts we take with performance measurement is to adopt KPIs that already exist somewhere. But these shortcuts come with traps. (more…)
We cannot afford to measure everything. We have to be ruthless about what's worth measuring. And to be ruthless, goals must pass the Should, Can, Will test. (more…)
Filed Under: Meaningful Performance Measures
Too many organisations measure what they can, because the data is available. But how do you measure what you need, even if the data isn't yet available? (more…)
Filed Under: Making Strategy Measurable, Meaningful Performance Measures
If you were to ask me the most common example of poor KPIs or performance measures, I’d probably have to say it’s activity measures, used as the easy alternative to outcome measures. (more…)
Filed Under: Aligning, Cascading & Linking, Meaningful Performance Measures
When we measure, there are consequences. Ask these questions so you can prevent unwanted unintended consequences triggered by your KPIs. (more…)
Filed Under: Improving Performance, Meaningful Performance Measures
To align teams to your organisation's strategic direction and purpose, they each need to focus on three types of powerful process measures. (more…)
Admit it - you've either heard or uttered these words when faced with a goal that was intangible or fluffy: "That's not measurable!" (more…)
Guest author Martin Klubeck, author of Metrics: How to Improve Key Business Results, helps us understand that measuring success the right way depends on asking the right question about success. By Martin Klubeck. <...
Filed Under: Meaningful Performance Measures
Is it really possible to find a single KPI or metric that captures the absolute core value your organisation offers your customers? (more…)
Filed Under: Meaningful Performance Measures
In this live demonstration, Stacey Barr facilitates productivity expert Dermot Crowley to measure workplace urgency, using two powerful techniques from PuMP. (more…)
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