Performance measurement is like anything else - it takes time for an organisation to master it. How far on the journey to measurement mastery is your organisation? (more…)

Vision and mission statements these days have reduced to a pedestrian, cliched, insipid product of jumping through strategic planning hoops. They've lost the ability to unite masses of people for a shared cause and imbued more cynicism into workforces.

KPI alignment is critical for successful strategy execution and lasting performance improvement. What exactly should KPIs align with, and why? (more…)

IN THIS EPISODE: Upcoming Events: October's Performance Measure Blueprint is *Online* Practical Tip: What Exactly is KPI Alignment? How-to Resources: How to Align Your KPIs to Measurable Goals ...

Paul is a Senior Executive in a large private sector company that has some KPIs but they're not great KPIs. If you're anything like Paul, you're searching for quick ways to ramp up the value of and engagement in performance measurement in your organisation.

Well this is not an exhaustive list by any stretch of the imagination, but it is a list of the bad habits I see the majority of my clients consistently practicing when it comes to choosing, creating and using performance measures or KPIs.

We rush off in search of KPIs or performance measures way too soon. We find some, grab them and shove them into the KPI columns in our business plans or employee performance plans. Then we expect to hit targets. But it doesn't happen. People don't use the KPIs, they complain about them, and even fail to bring them to life (that is, report them). That's because at least 3 important must-haves...

Many people are on a quest to find the perfect performance measures or KPIs. They'll search KPI databases for the measures that get 5-star ratings. They'll hire consultants to benchmark the best KPIs in their industry. They'll commission universities to conduct research to craft special KPIs for their seemingly immeasurable performance outcomes. And they'll more than...