ESG - or Environmental Social and Governance - performance measures abound, but which matter most to your ESG goals? (more…)

Use this 5-point outline to invite executives and senior leaders to support your approach to better KPIs in only 10 minutes. (more…)

If your colleagues don't yet see how performance measurement supports change, try these 5 triggers to reframe the relationship. (more&hellip...

How can we still use better performance measurement without adding it as another initiative to an already overwhelming change program? (more…)

In the early 1990s, the Balanced Scorecard revolutionised how organisations thought about strategy. But its four perspectives are now too limiting for the era of ESG. (mo...

Whether it's community development, environmental protection, or human rights, non-profits exist to make an impact. But are non-profit outcomes measurable in any meaningful way? (more…)

ROI is a financial metric that demonstrates something was worth doing. But not all things worth doing lead to financial results. (more…)

Performance measurement mastery is like anything else - how long it takes depends on the step of Performance Measurement Maturity you're starting from. (more…)

The journey to performance measurement maturity has 10 critical milestones. Which one is your organisation currently at? (more…)

Performance measurement is a process. And when the steps of that process work well, like PuMP, we can easily create great KPIs. (more…)