BOOK REVIEW: Performance Management: Finding the Missing Pieces, by Gary Cokins

April 15, 2007 by Stacey Barr

4 Stars — Great for senior managers and executives

There aren’t a lot of really good books about performance management, and performance measurement specifically, available yet. Too many of them are overly prescriptive in what to measure and very light on the details of how to measure (properly).

Because I specialise in performance measurement (and have done for over 14 years now), I’ve read quite a bit in this field and expected that Gary’s book was going to be another one I’d refuse to recommend to my clients and subscribers.

But that’s not what happened. I actually really enjoyed Gary’s book, and support a lot of his philosophy about performance management. It’s got to have strong alignment to strategy, it’s got to be well thought through, it’s not really about scorecards and technology, it’s about making it easier to execute strategy, and it’s about reliable and objective data.

It’s a great book to give people that really need to take performance management more seriously, particularly senior managers and executives. It’s not a book for the operational manager that is new to performance measurement (in this case try “Performance Scorecards” by Chang and Morgan).

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