Despite the existence of government performance measurement audit processes, performance measurement in government isn't improving. This is why… (more…)
Some say that because performance measurement is always backwards-looking, performance analytics is more important. Here's why that's not true… ...
It's already half-way through the year, so should you bother to develop KPIs for the current corporate plan, or leave it until next year? (more…)
What people believe a KPI or metric or performance measure will be used for fundamentally affects whether performance will improve or not. (more…)
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