How to ensure your KPI approaches embody the fundamentals for KPIs that lead to organisational success. (more…)

KPI target setting is both science and art. Science, in that it has proven and logical steps. Art, in that it needs your own creative input too. (more…)

Many (most?) KPI performance dashboards fail to inform, because people jump the gun and focus too much on the app and not nearly enough on the KPIs. (more…)

Starting with too many KPIs still remains a huge mistake that too many people make. Experience still teaches us to start small when we start with KPIs. (more…)

Missing data for your KPIs could mean you're missing important signals. Here are 3 ways to handle missing data. (more…)

When we integrate a better performance measurement approach into the strategy processes we already have, we can make those processes work so much better, to truly achieve our strategic direction.

When it's not possible to automate your performance measure or KPI's calculation, a spreadsheet is a good interim solution, if you follow these 5 tips for setting them up. (more…)...

My team and I host a lot of webcasts as part of our engagement process. Here's the story about the results we want, how we measure them, and how performance is tracking. (more…)

Terminology with KPIs, performance management, OKRs and strategy often misaligns and confuses people. Here's how to build a glossary to make it all clear. (more…)

While this won't teach you how to implement PuMP for great KPIs, it will give you a snapshot of every thinking step in PuMP, that makes it such a great KPI methodology. (more…)