TOOL: The PuMP® Diagnostic Discussion

February 24, 2011 by Stacey Barr | Leave a Comment

Following the performance measurement framework of PuMP®, this diagnostic tool will facilitate a discussion about how performance measurement currently stands in your organisation, and will broaden people's awareness of what good performance measurement is really all about. It contains clear instructions for how to facilitate the discussion, a rating scale to assess your current performance ...





How to Make the Case For KPIs

January 18, 2011 by Stacey Barr | Leave a Comment

Managers and Executives don't usually invest in performance measurement, they invest in the benefits that good performance measurement will bring them, so long as those benefits are relevant to what's on their radar right now. And that's the role of a good KPI business case: to show how better performance measurement can make it easier and faster to achieve their priorities.


IN THIS EPISODE: Article: How to Rebut 3 Common Objections to Measuring Performance. Q&A: Does linking salaries and rewards to performance change people’s attitudes and behaviour to ensure effectiveness? Quick Tip: What to do when you don't have the buy-in to start measuring performance.



Just as the principle of leverage can apply to many different situations and contexts, from bicycles to business process reengineering, the lessons I'm learning from my running coach, Rina, and other world-class athletes also seem to apply to my work as a Performance Measurement Practitioner. The pursuit of excellence in anything, it seems, is based on a core set of principles.


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