If there's still some uncertainty or cynicism about performance measurement in your organisation, I'd suggest don't rush in and try and implement a corporate-wide performance measurement approach all at once. You'll probably get more traction if you get started with performance measurement using a pilot project.

Let's take a peek at what a typical week might hold for a happy Performance Measurement Practitioner: (more…)

How to ensure your KPI approaches embody the fundamentals for KPIs that lead to organisational success. (more…)

KPI target setting is both science and art. Science, in that it has proven and logical steps. Art, in that it needs your own creative input too. (more…)

There are four things that are vital to strategy execution or implementation, that only come from proper performance measurement. (more…)...

Use this 5-point outline to invite executives and senior leaders to support your approach to better KPIs in only 10 minutes. (more…)

Given that research has shown performance measurement doesn't improve government performance, should we give up on measuring performance? (mor...

Analytics doesn't magically produce insights from data like rabbits out of hats. To be worthwhile, analytics must be directed by deliberately chosen and strategically important business questions.

Ayça Tümer Arıkan shares with us the detailed process she used to engage and facilitate two operational teams new to setting and using KPIs. (more…)...

Quality is a vague concept, which makes it hard to measure directly. Here are 5 steps to more easily measure the quality of anything. (more…)