Podcast Episode #18 – Weasely Goals Waste Your Time
July 5, 2011 by Stacey Barr | Leave a CommentIN THIS EPISODE:
Article: Are Your Goals Measure-Worthy?
Q&A: How do you measure services that are not necessarily quantitative?
Quick Tip: Practice using sensory-rich language.
Filed Under:
Meaningful Performance Measures, Performance Culture, Podcast
What To Do When They Say “Our Work Is Too Unpredictable To Measure”
April 5, 2011 by Stacey Barr | Leave a CommentMike and Greg are clients of mine. They are geological engineers who work on what you would essentially call "discovery". Their job is to find profitable new sites for their company.
Filed Under:
Meaningful Performance Measures
Podcast Episode #12 – Measuring The Hard Stuff
April 5, 2011 by Stacey Barr | Leave a CommentIN THIS EPISODE: Feature: What To Do When They Say "Our Work Is Too Unpredictable To Measure" Q&A: How do you measure innovation? Quick Tip: Process mapping to the rescue. (more…)
Filed Under: Meaningful Performance Measures, Podcast
Podcast Episode #10 – Features of Fabulous KPIs
February 28, 2011 by Stacey Barr | Leave a CommentIN THIS EPISODE: Feature: One Thing That Matters More Than Finding the Perfect KPI. Q&A: How do you know when you have the right/wrong KPIs? Quick Tip: Results before measures. (more…)
Filed Under: Meaningful Performance Measures, Podcast
Podcast Episode #6 – Starting the Year on the Right KPI Foot
January 4, 2011 by Stacey Barr | Leave a CommentPodcast Episode #5 – KPI Relevance Versus Feasibility
December 20, 2010 by Stacey Barr | Leave a CommentIN THIS EPISODE:
Article: 5 KPIs for Christmas?
Q&A: How to handle KPI's that you believe are great but you’re not sure you’ll be able to measure efficiently.
Quick Tip: What to do BEFORE you decide something isn't cost-effective to measure.
Filed Under:
Meaningful Performance Measures, Podcast
Podcast Episode #2 – How to do Simple and Actionable Customer Surveys
November 29, 2010 by Stacey Barr | Leave a CommentIN THIS EPISODE:
Article: 5 Steps to Simple and Actionable Customer Surveys
Q&A: How to measure customer satisfaction WITHOUT using surveys
Quick Tip: 4 questions to include on the most concise customer survey questionnaire you’ll probably ever see.
Filed Under:
Meaningful Performance Measures, Podcast
Podcast Episode #1 – Introduction and what is performance measurement, really?
November 4, 2010 by Stacey Barr | Leave a CommentIN THIS EPISODE:
Introduction: The motivation and purpose of this Measure Up podcast.
Article: Do Universally Perfect KPIs Exist?
Q&A: How to use KPI's for performance improvement not traditional training KPI's
Quick Tip: Where KPIs or performance measures fit into your strategic or operational plans.
Filed Under:
Improving Performance, Meaningful Performance Measures, Podcast
Five Steps To Simple and Actionable Customer Surveys
November 2, 2010 by Stacey Barr | Leave a CommentDo Universally Perfect KPIs Exist?
October 5, 2010 by Stacey Barr | Leave a CommentConnect with Stacey
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