Are you doing any of these unnecessary things with KPIs, and it's making performance measurement harder than it needs to be? (more…)
Improving data accuracy doesn't mean your historic KPI values are useless. Just don't confound data integrity with performance improvement. (more…)
One of the main reasons that our performance measurement practice fails to produce good KPIs is that we rush through it to quickly. (more…)
Last year’s strategic direction is irrelevant now. Our organisations need new goals to survive through and thrive beyond the COVID-19 crisis. (more…)
We normally cut back on measurement in hard times, because it seems non-essential. But without measurement, the hard times will get harder. (more…)
The COVID-19 Growth Factor metric is an insightful model for measuring results that move from chaos to stability, then to improvement. (more…)
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