BOOK REVIEW: Information Dashboard Design, by Stephen Few
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5 Stars -- Save millions of dollars by reading this book first...
Over my many years as a performance measurement specialist, I've worked with quite a few organisations who built performance dashboards that cost them many hundreds of thousands of dollars to design, tailor, populate and launch, and got very little value from the investment.
4 Stars -- Interpreting data is about the patterns, not the points This is not a book for people looking for the technical detail of data analysis or statistical process control. The pearl in this book is the message that interpreting your data (such as KPIs or performance measures) is about looking at patterns, not at individual points. It's a book that can...
When Your KPIs Have Less Than 100% Data Integrity
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Essential Resources For Proper Performance Measurement
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Performance measurement done well takes a bit of effort and a bit of time - more effort and time that we can fit into and around all the other things we're doing. (more&hel...
How to Get More KPI Credibility
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It could be argued that an expert is really anyone who knows more about a subject than you do. And it's likely that you could be the KPI expert in your organisation or business. (more…)
How to Find Signals in Your Seasonal KPIs
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QUESTION: Why Won’t Leaders Own the KPI System?
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