Strategy execution more often than not feels like work, rather than true execution. Sometimes it feels like rework, when we keep redesigning it. Other times it feels like guesswork, implementing without really knowing if it’s working. And then there are times when it’s just plain hard work to get anything to happen. What we want is smooth execution to take the place of the work.



Sometimes hard-to-measure strategic goals can be fixed in the measurement process (like how Step 2 of PuMP fixes the weasel word problem). But strategy can be hard to measure due to poor logic and poor structure, and this can't be fixed in the measurement process. We have to go back and rework the planning process to make the strategy sensible.



When many people start out looking for good KPIs and performance measures, they'll ask 'how do you measure innovation?' Or 'how do you measure culture?' They don't realise that their opening question is a big part of the problem they have finding those good measures. They're asking how to measure broad concepts, and that's the problem.




Mission statements really ought to state the ultimate purpose of an organisation - its desired impact on its customers. To know if an organisation is fulfilling its mission (and isn't that important to know?), it needs to be measured. But most mission statements are immeasurable.




Upcoming KPI Training


Our next PuMP Performance Measure Blueprint Workshops include:

>> North America, Online Interactive, 7-11 Feb 2022

>> Australia/NZ/Asia Pacific, Online Interactive, 23-24, 28 Feb, 1-2 Mar 2022

>> Africa, Online Interactive, 14-18 Mar 2022

>> Australia/NZ/Asia Pacific, Online Interactive, 29-31 Mar 2022

>> Africa, Online Interactive, 20-24 Jun 2022

>> Africa, Online Interactive, 26-30 Sep 2022

>> Africa, Online Interactive, 28 Nov - 2 Dec 2022

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Stacey's Books


Prove It! How to Create a High-Performance Culture and Measurable Success, book by Stacey Barr

Order Prove It! here.

Practical Performance Measurement: Using the PuMP Blueprint For Fast, Easy, And Engaging KPIs, book by Stacey Barr

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