Why Surveys Are NOT Real Performance Measures
November 19, 2013 by Stacey Barr | Leave a CommentSurveys are one of the common methods we use in business to gather data. We have customer surveys, employee surveys, corporate image surveys, and surveys just about anytime we want to collect data from people. And often you'll see these surveys listed in the KPI column in the business plan. BIG MISTAKE! Here's why:
Filed Under:
Making Strategy Measurable, Meaningful Performance Measures
A Measurable Strategy on a Single Page
June 25, 2013 by Stacey Barr | Leave a CommentStrategy maps, a la the Balanced Scorecard, are the most commonly used visual representation of strategy on a single page. But are they the only way to visualise a measurable strategy? (more…)
Filed Under: Aligning, Cascading & Linking, Making Strategy Measurable
Buzz Words Are Bad For Business… And Meaningful Measurement
May 22, 2013 by Stacey Barr | Leave a CommentI'm teaching the Melbourne PuMP Blueprint Workshop this week, and today's content included how to make your goals more measurable. One of the lovely participants in the workshop (thanks Steve!) showed me this video presented by Gerard Braud, at the International Association of Business Communicators 2012 World Conference: "
Filed Under:
Making Strategy Measurable, Meaningful Performance Measures
How to document the rationale for your choice of KPIs
May 22, 2012 by Stacey Barr | Leave a CommentQUESTION: How do you identify KPIs for lofty strategic goals?
May 1, 2012 by Stacey Barr | Leave a CommentJustine G. asks: "How do you identify good KPIs for lofty strategic goals, like 'improve the health of citizens'?" (more…)
Filed Under: Aligning, Cascading & Linking, Making Strategy Measurable
The 5 Essential Parts of a Dust-Repellent Strategic Plan
September 21, 2010 by Stacey Barr | Leave a CommentWhy You Can’t Measure Your Performance Outcomes…
May 17, 2010 by Stacey Barr | Leave a CommentFiled Under: Making Strategy Measurable, Meaningful Performance Measures
Milestones Do Not Make Meaningful Performance Measures
October 5, 2009 by Stacey Barr | Leave a CommentMilestones are commonly used as KPIs or performance measures. But they are not performance measures because they fail a few essential tests of what makes a meaningful performance measure.
Filed Under:
Making Strategy Measurable, Meaningful Performance Measures
Case Study: Measuring Outcomes for the National Alliance to End Homelessness
August 2, 2009 by Stacey Barr | Leave a CommentM William (Bill) Sermons, Director of the Alliance’s Homelessness Research Institute, specializes in cross-disciplinary research and program evaluation. As Director of the Homelessness Research Institute, he is responsible for advancing the Institute’s aim of building and disseminating knowledge that informs policy and practice.
Filed Under:
Example Measures & KPIs, Making Strategy Measurable
How to Isolate the Effect of Strategy and Test its True Impact
July 21, 2009 by Stacey Barr | Leave a CommentDon't even try and work out how much time, effort, money and opportunity we waste by investing in business strategies that don't truly work. Let's instead talk about how exactly we can go about executing our strategies in a way that tests if they're working, by isolating their effect on our desired performance results.
Filed Under:
Improving Performance, Making Strategy Measurable
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Director: Stacey Barr