Measuring what matters is more important than most things we do. Here are 21 ways to become more conscious of what you can stop doing, to make time for performance measurement. (more…...

As practitioners in the Land of Performance Measurement, we have our own version of Dorothy's 'Lions and tigers and bears' in the Land of Oz. We have activities, outputs and outcomes. Creatures that seem so much more frightening than they truly are, and mostly because we don't really understand whether and how we are supposed to measure them.

How fast you can get from "We need some measures," to "Wow, what a cool performance report!", the better. (more…)

It's time to take performance measurement and management seriously. We've wasted too many years playing around at the edges of measuring performance in our organisations. Debating over what kind of scorecard framework to use. Investing in dashboard software because of the bells and whistles and flashing traffic lights. Measuring things just because we ...

Santa Claus is one amazing character. To avoid disappointing any of the estimated 380 odd million Christian children in the world on Christmas Eve, Santa Claus needs to be capable of some pretty spectacular performances:

Are you still measuring performance results annually? And do you wonder why people aren't really getting much value from measuring performance? (more…)

Are you struggling to get executives, managers and colleagues to want to measure performance? Do you keep telling them how important it is, how it's essential to high performance, but they still don't care?

5 Stars -- Simple, illuminating, and worth the 60 minutes (or less) to read! In as simple and few words as necessary, Dr Bob Frost has articulated some important essentials of performance measurement. Firstly, that you most definitely need to think about measuring organisational performance holistically, crafting and using measures that help tell the story of the organisatio...

5 Stars -- The Social Side of Performance Measurement This has to be the absolute best book I have read in this field of performance measurement.

The management team sit around the monthly performance report, debating. But they’re not debating the interpretation of the trends or signals in the data. They’re not debating the causes that sit beneath those trends or signals. And they’re not debating the pros and cons of various performance improvement ideas. No, they’re debating