Good KPIs don't come from a technical system and cannot be built in a 90-day project. You'll never get great KPIs until you start working on the culture too. (more…)
When teams see how their actions can make a difference to even a single KPI, it can trigger a new performance culture. (more…)
We all want to say we have a high-performance culture. But if you're relying on any of these bandaids to fix your performance culture, you're not going to get one. (more…)
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