Yes, your organisation is unique. But don't use a tailored KPI approach to find better measures; use a better KPI approach to create tailored measures. (more…)
Does your suite of KPIs or measures give you an accurate picture of performance, with enough clarity to see the biggest performance gaps? (more…)
Bernard Marr created the concept of "Key Performance Questions" to develop better Key Performance Indicators. But ask the wrong KPQ and you'll get the wrong KPIs. (more&helli...
If you wait to find KPI best practice in your industry, before improving your performance measures, you're going to wait too long. (more…)
Objectives and Key Results (OKRs) promise to help us measure what matters. But take a closer look, and you'll see they have little to do with performance measurement. (more…)
We love to classify types of KPIs. Lead versus Lag. Input versus output. Strategic versus operational. What's the most useful way to do it? (more…)
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