BOOK REVIEW: Metrics, by Martin Klubeck

January 23, 2014 by Stacey Barr | Leave a Comment

4 Stars -- Practical performance measurement wisdom from the trenches... Marty Klubeck's fresh and practical perspective on how to measure what matters fills a gap in the performance measurement literature. It's the most important gap to fill: the how-to and step-by-step details of how to decide what is important to measure, what the measures should be, and how to use those me...




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