The Tension of Targets: Motivating Or Manipulating?
June 9, 2015 by Stacey Barr | Leave a CommentFiled Under: Performance Culture, Setting Performance Targets
Filed Under: Performance Culture, Setting Performance Targets
A typical way to set targets is to calculate a target for the year, and then apportion it to each month in that year. The idea is to keep everyone focused on achieving the target, so increase the likelihood the annual target will be met. But it doesn't work. ...
Filed Under: Improving Performance, Setting Performance Targets
When KPIs are not achieving their targets, performance improvement is needed. But rather than rushing to solutions prematurely, we need measurement for diagnosis. (mo...
Filed Under: Improving Performance, Interpreting Performance Results, Using Measures
The order that we think about KPIs, targets and initiatives has a profound effect on whether or not we end up with the right KPIs. (more…)
Filed Under: Aligning, Cascading & Linking, Performance Measurement Process
In performance improvement, a few important terms are often confused or misused. So, exactly what are benchmarks, baselines, targets and standards? (more…)
When people resist performance targets for their measures, the most common reason is, “Yeah, but we don’t have enough staff to make that happen!” (more…...
Filed Under: Improving Performance, Setting Performance Targets
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