One of the main reasons that our performance measurement practice fails to produce good KPIs is that we rush through it to quickly. (more…)

Many measurement tools focus on developing KPIs to monitor strategic goals. Does this mean you need a different tool to measure other things? (more…)

We normally cut back on measuring performance in hard times, because it seems non-essential. But without measurement, the hard times will get harder. (more…)

In an organisation that has a very broad geographic spread, how can we easily and quickly get remote teams engaged in developing KPIs they feel ownership of? (more…)

Few organisations can survive if they operate inefficiently. Measuring productivity in the right way is the key, and this recipe makes it simpler. (more…)

Is it really possible to find a single KPI or metric that captures the absolute core value your organisation offers your customers? (more…)

Make sure that every KPI, measure or metric is aligned at the right level, so it's in the hands of the right person to monitor and improve its performance. (more…)

In this live demonstration, Stacey Barr facilitates productivity expert Dermot Crowley to measure workplace urgency, using two powerful techniques from PuMP. (more…)

Use this checklist of 31 tangible clues that your strategic plan might be one of the 90% that will fail in execution. (more…)

Trevor shares his personal journey of researching, learning and implementing better performance measurement practice into his local government organisation.