#88 Are your KPIs just a “TO DO LIST”?
March 6, 2012 by Stacey Barr | Leave a CommentFiled Under: Performance Measurement Process, Setting Performance Targets
Filed Under: Performance Measurement Process, Setting Performance Targets
Buying KPIs from online libraries or hiring experts to develop them might seem like the best way to get the right ones. But it only perpetuates the problem and fixes nothing. (more…)
Filed Under: Evidence-Based Leadership, Example Measures & KPIs, Performance Culture
Fiona W. asks: "How can I help colleagues dig deep and uncover our underlying critical success factors and then establish meaningful KPI's for these?"
Filed Under:
Aligning, Cascading & Linking, Meaningful Performance Measures
There are four essential parts to invite people to a new performance measurement method, like PuMP, that helps your performance culture grow organically. (more…)
Filed Under: Getting Buy-in, Getting Started
Statistical thinking is not so much about having knowledge of and being able to apply statistical techniques. It’s NOT about knowing how to perform a regression analysis or knowing the formula for putting a trend line through a time series.
Filed Under:
Analytics and Data Analysis, Interpreting Performance Results
Surveys are one of the common methods we use in business to gather data. We have customer surveys, employee surveys, corporate image surveys, and surveys just about anytime we want to collect data from people. And often you'll see these surveys listed in the KPI column in the business plan. BIG MISTAKE! Here's why:
Filed Under:
Making Strategy Measurable, Meaningful Performance Measures
Jerry Z. Muller is my new hero. He is author of The Tyranny of Metrics, where he introduces the concept of metric fixation. Basically, metric fixation is when you put the wrong measures to the wrong use for the wrong reasons.
Filed Under:
Meaningful Performance Measures, Performance Leadership
Perhaps we can take a scientific approach to composite indicators, but that doesn't mean they are worth the effort. (more…)
Filed Under: Uncategorized
I've been thinking about achievement lately, and why some people do it regularly, and others just struggle. Certainly in my own likelihood to achieve, I see a pattern. And I reckon I see a similar pattern when it comes to how likely my clients are to succeed with performance measurement.
Filed Under:
Getting Buy-in, Getting Executive Support, Performance Leadership
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