Archive for the ‘Improving Performance’ Category
#84 Performance Measurement – From Awful to Awesome
Performance measurement is like anything else – you can do it anywhere on the scale between awful and awesome. How to figure out where on the scale you are? You have to start by defining what awful and awesome is, and that means defining the outcome of performance measurement.
Podcast Episode #29 – Performance Measurement’s Most Important Outcome
IN THIS EPISODE:
Upcoming Events: 2012 Performance Measure Blueprint Workshops, and Online Programs.
Practical Tip: Performance Measures – From Awful to Awesome
Your Questions: Jo asks how to focus planning on outcomes, not activities.
Getting More: Getting Started, The Wrong Idea, 8 Steps to Build Buy-in
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Podcast Episode #27 – The Continuous Improvement Philosophy
IN THIS EPISODE:
Upcoming Events: Free Webinar – Is Your Strategy Strong Enough to Measure?
Practical Tip: Why do YOU Measure Performance?
How-to Resources: How to design useful and usable performance reports…
Your Questions: Andy asks – Do you keep measuring after reaching your goal?
Getting More: Reach For The Sky! (Target Setting), KPIs Should Make You Feel Uncomfortable!, Using Targets to Set Your Success Trajectory
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#79 Nine Ironman Tips For Performance Measurement Success
“No-Meat Athlete” and Ironman Triathlon finisher Susan Lacke wrote an article called “From Couch Potato to Ironman – In 20 Months” and it discussed the 9 keys to her successful accomplishment of that great feat. Those 9 keys, to me at least, seem to perfectly apply to the successful accomplishment of great performance measurement. So here’s my take on how Susan’s 9 keys can work for we performance measurement practitioners too:
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#75 KPIs Should Make You Feel Uncomfortable!
If your KPIs or performance measures aren’t pushing you outside your comfort zone, then they’re wasting everyone’s time.
If you only measure what you already know you can achieve, those measures or KPIs probably won’t take you any further. They’re just confirming that things are as you expect. They’re not pushing you to try harder, think smarter or reach higher.
Podcast Episode #20 – Are You Measuring to Thrive or Survive?
IN THIS EPISODE:
Article: KPIs Should Make You Feel Uncomfortable!
Q&A: How to measure for continuous improvement?
Quick Tip: Set 3 targets for each KPI.
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Podcast Episode #11 – What’s Choking Your KPI Implementation?
IN THIS EPISODE:
Feature: 3 Things You Must Have Before KPIs Can Work.
Q&A: How do you implement KPIs efficiently?
Quick Tip: The Power of a Measures Team.
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#66 Three Things You MUST Have Before KPIs Can Work
We rush off in search of KPIs or performance measures way too soon. We find some, grab them and shove them into the KPI columns in our business plans or employee performance plans. Then we expect to hit targets. But it doesn’t happen.
People don’t use the KPIs, they complain about them, and even fail to bring them to life (that is, report them). That’s because at least 3 important must-haves are missing.
#61 Seven KPI New Year’s Resolutions
Call me kitsch but I can’t help myself: It’s the start of another fresh, unadulterated new year that’s pregnant with the promise that things can and will be better (THIS time) and so I offer to you these potential KPI resolutions for the new year ahead.
Podcast Episode #6 – Starting the Year on the Right KPI Foot
IN THIS EPISODE:
Article: 7 KPI New Year’s Resolutions
Q&A: How do you convince busy managers that they should spend time developing the right measures?
Quick Tip: Start with a Pilot Project to build momentum and engagement.
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