Following recent investigation into the banking sector's gross misconduct, the traditional KPIs driving their poor behaviour must change. (more…)
Buying KPIs from online libraries or hiring experts to develop them might seem like the best way to get the right ones. But it only perpetuates the problem and fixes nothing. (more…)
If we want more KPI accountability, we have to be honest about who's really in control of it, and what's really in the way of it. (more…)
A high-leverage strategic change initiative promises so much more than an ordinary one. But what exactly defines high-leverage? (more…)
A relevant KPI measures direct evidence of your goal. It tells you the degree to which your goal is being achieved. But when you look closer, many KPIs fail to do this. It's because of three mistakes in how we design those KPIs.
Meaningful KPIs are quantifiable, able to be monitored over time, and are direct evidence of the goals they measure. This practical study of 50 organisations reveals just how many organisations do (or don't!) have KPIs that are meaningful.
The purpose of a KPI performance dashboard is to interpret quickly and accurately how an organisation's top priority performance results are doing compared to target, and initiate action to close gaps between actual and target performance. But there are some KPI dashboard design mistakes that derail this purpose.
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